We believe it is essential to
know our clients and their requirements. We believe
in close working relationships with our clients.
Client Services
Finapps provides a host of complementary
services to our software. The combination of software
and specialist back-up provision, gives our clients
a high quality 'one-stop' shop for all wealth management
requirements. Please contact us for further details
on any of our services we provide.
Consultancy
We have a team of specialists with
considerable experience in providing systems and solutions
in the Financial Sector. We offer consultancy for
database administration, networking and hardware,
and all aspects of accounts production. As part of
the installation process of our software solutions
we include any required consultancy.
Training
Finapps offer a comprehensive, high
quality training service that has been running successfully
for several years. Our experience in IT training guarantees
your users will have the exact skills required and
be confident with using our software. Courses and
workshops are offered which will suit almost every
level of user and background.
Training courses can be mixed and
matched in any combination to suit your exact requirements.
Refresher courses are always available and can be
combined with a Client Liaison visit or a full system
review with one of our experienced consultants. Please
contact Client Liaison for more information or to
arrange a system review meeting. Bespoke training
can be arranged to cover a broad range of user specified
topics. An experienced consultant will usually visit
or contact you to examine your requirements and discuss
the training options available.
We always work closely with our
clients to construct a flexible and focused training
solution to meet their exact needs. Training materials
and notes can be either delivered by email or delivered
by means of presentations, slide shows or help browsers.
Training materials can also be customised to fit in
with your own company procedures.
After
Sales & Support
We believe that after sales and
support are vital components of our service. Our support
lines are staffed by experts who respond quickly and
efficiently to your requirements. To ensure you receive
optimal levels of support all requests are logged
and reviewed periodically. Our dedicated client liaison
department monitor all support activity, providing
information and assistance to ensure the smooth running
of your software installation.
